For smooth and effective visits, check that you have the following items ticked off when drafting Orders for supervised contact services:

What is the Frequency of the visits (monthly, weekly, etc)

What is the Duration of the visits (how many hours per visit)

Where will the visits take place (Location/s)
Consider the following;
• Will the Orders allow the visiting parent to drive the child/ren to different locations?
• Can the visiting parent have the visits at their residence?
• Does the resident parent need a supervisor to help drop off and pick up the child/ren?

What day and time will the visits occur?

Tip 1: To ensure smooth and easy visits, keep the days and times regular. To ensure you have the same supervisor for your visits, we suggest keeping school holiday and public holiday days and times the same as well.

Tip 2: Allow for some flexibility. Sometimes parents need to swap days and times because of a supervising service’s availability, or if an extracurricular activity has come up. Sometimes work can also get in the way. You can add a clause allowing the parents to change the day of the visit if agreed in writing.

Will you want make-up time if the visit does not go ahead?

If a parent or child is sick or cannot attend the visit, you can add a clause about making up the time at a later date. This way, the visiting parent does not have to worry about missed time.

Will there be any visitors?

To prevent any issues arising, well drafted Orders should include whether there are prohibited visitors during contact visits. They can also expressly include visitors. If this is an issue, you can draft a clause specifying that visitors can be permitted at visits after the third visit for example.

Is there room for future modifications?

Are these Orders final? If so, is there a transition protocol for the children for after supervised visitations are agreed to end? If the parents may still be in a high conflict state, think about increasing time gradually, or having the supervisor facilitate the changeover only for a period of time after the full supervised visits end.

Finally, what about payment?

Most Orders specify who the paying parent is. Sometimes both parents pay for visits equally.
Although, think about the following issues that may arise regarding payment;
• Does each parent pay for their own intake fee (a one off fee). The intake fee is separate from the visit fee so usually each parent pays it separately.
• Who is responsible for the cancellation fee if the resident parent cancels a booked visit?
• Who is responsible for the cancellation fee if the visiting parent cancels a booked visit?