See the people you love with complete flexibility

Our Services

Supervised Visit

Supervised Changeover


Welcome to iSupervise

Supervised contact services are professional organizations that facilitate and oversee visits between a child and a parent they do not reside with, typically due to separation or divorce.

Sometimes, supervised contact is necessitated by a lack of trust between parents or potential risks to the child, particularly in cases of alleged or confirmed abuse.

We also find our services invaluable when reuniting children with parents after prolonged periods of separation, helping to facilitate these reunions in a safe, comfortable, and enjoyable manner.

In addition to this primary service, we also extend our supervision to clients of the Department of Communities and Justice (DCJ) and oversee visits between foster carers, guardians, and biological parents.

Throughout our website, the term 'parents' is used inclusively to encompass parents, guardians, carers, and grandparents.


Why Choose iSupervise?

Our existence is rooted in providing a safe and supportive environment for supervised visitations tailored to parents' needs.


Diverse Visitation Options

At iSupervise, we offer a private offsite service, deploying supervisors to locations convenient for both parents. This approach offers several advantages:

  • Reduced travel time for parents, allowing them to maintain their usual routines.
  • Familiar and comfortable environments for children, such as local parks or play centres.
  • Flexibility for residential visits, accommodating the needs of young children or varying weather conditions.


Tailored Visit Schedules

As a private offsite service, we customise visit schedules to suit the needs of both parents and children. Visits can take place in public settings or at the visiting parent's residence, with flexible drop-off and pick-up arrangements.

For parents without transportation, we provide transport solutions, including options for adverse weather conditions.


Special Considerations for Babies

We understand the delicate nature of visits involving babies, particularly those living with their mothers. Our no-contact visits ensure the comfort and safety of all parties involved, with arrangements made to accommodate the attachment between babies and their mothers.


Comprehensive Reporting

Following each visit, our team prepares detailed contact reports, also known as court reports, outlining notable events and conversations. These reports are provided to parents within seven days of the visit, ensuring transparency and accountability.


Our Offerings

At iSupervise, we pride ourselves on providing:

  • Qualified supervisors, many with legal training, ensuring professionalism and sensitivity during visits.
  • 24-hour support and parenting services to assist families in navigating co-parenting arrangements and fostering positive relationships.
  • Tailored visits to meet the unique needs of each family, with personalized support throughout the process.
  • Full court reports delivered promptly via email.
  • Membership with the Australian Children’s Contact Services Association and Supervised Visitation Network, ensuring adherence to industry standards and guidelines.


Whether you're facing separation, divorce, or other family transitions, iSupervise is dedicated to supporting you every step of the way. Contact us today to discover how we can facilitate positive family connections.


Fill in your intake form, book, and pay, all in one place

Access our online booking system, and book online now.

You can also contact us on +61424966051 or email us.

PO Box 90
Belmore 2192

+61 424 966 051


Direct Contact:
Mary-Therese Carson
Phone: 0424 966 051

Our Location: